Where do I go to get a building permit?
There are two municipal code enforcement agencies – the village and the town. The location of the site determines where you should go for information and permits. If you live in the Town outside the V… Read More

When do I need a building permit?
Always contact the appropriate town or village agency to determine if you need a permit before you begin work. You are required to obtain permits for new construction, remodeling, sheds, pools decks a… Read More

What must I take into consideration when determining location of any construction projects?
Check with the appropriate Building Department to determine the zoning restrictions that apply to your specific site. All properties have setback requirements which vary depending on the zoning for th… Read More

How do I find out what my property is zoned?
Check with the appropriate code enforcement agency, Village or Town. If you live in the Town but outside the Village, contact the Planning and Zoning office at 742-5040 or the Assessment office at 742… Read More

What contractor should I use?
You have the right to use any contractor or person you wish. Whoever does the work must be able to provide the proper insurance paperwork to complete the application. You should always ask for proof t… Read More

What types of inspections are required?
All permits list the required inspections. Any additional requirements will be reviewed at the time you receive your permit or as they become evident in the field during the construction process.

A permit is good for how long?
Usually your permit is good for up to 1 year. Many are issued for less than a year given the nature of the work and the estimated construction time frame submitted with the permit application.

How do I get my questions answered ?
FAQ's or Frequently Asked Questions are intended to provide answers to the most commonly asked questions. If you do not find your question/answer, please contact us.

Where do I start if I want to subdivide land ?
Contact the Planning & Zoning offices at the Town Hall, 85 East Main Street.The phone number is 585-742-5040.

Where can I pay my taxes?
The Town Clerk will accept payment in her office at the Town Hall during posted hours (8:30 AM to 4:30 PM Monday - Friday and on Wednesdays until 7:00 PM). Canandaigua National Bank will also acc… Read More

What do I do if I lost my tax bill?
Contact the Tax Collector’s office at 742-5080.

Can I pay in installments?
Yes, but only if you are paying at the Tax Collector’s office. The Canandaigua National Bank will only accept full payment.The first installment must be made by January 31st.

What if my bill is not paid by April 1 ?
All tax bills will be turned over to Ontario County on April 1st. To pay your bill after April 1, you must contact the Ontario County Treasurer's Office in Canandaigua at 396-4432.

My bank used to pay my taxes from an escrow account. This year I am responsible for my tax bill. What do I do if I haven’t received a bill?
Contact the Tax Collector to determine where your bill was sent.

When is the Tax Collector available at the Town Hall?
Taxes can be paid at the Town Hall in the Town Clerk's office during regular business hours. The office is open Monday thru Friday 8:30 AM to 4:30 PM. They are also open on Wednesdays until 7:00 PM.

How much does it cost to connect to the Town water system?
Check the Water-Sewer Dept. page for fees and requirements.

How much and when will I be billed for my water consumption?
Please call the Town Water Dept at 585-924-5145 for rates and detailed billing information. Bills are mailed quarterly January 1, April 1, July 1 and October 1 for both the Town and Village. For… Read More

If Town water is not available, how can you get it?
Residents should formally petition the Town Board to extend the water system. Once the Board receives a petition for water, a feasibility study will be initiated. The petition must be signed by the ow… Read More