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About Our Water
Town of Victor
The Town of Victor has entered into a lease agreement with the Monroe County Water Authority (MCWA) for the water system. All billing will be handled through MCWA.

Any questions or concerns should be directed to (585) 442-7200, 8:30 AM to 4:30 PM daily or www.mcwa.com

For Dispatch Emergency (night time) call (585) 442-2009

Village of Victor
Our water system serves 2,589 people from just over 997 service connections. Our water in the Village of Victor is supplied solely by the Monroe County Water Authority (MCWA). The MCWA is the third largest supplier of drinking water in New York State and one of the 60 largest water suppliers in the United States. In June of 2001, the Village of Victor permanently discontinued the use of our East Main Street Springs and began supplying our distribution system with all MCWA supplied water. The MCWA utilizes surface waters from Lake Ontario as the primary source and provide complete treatment, including coagulation, sedimentation, filtration, disinfection with chlorine and, fluoridation prior to distribution. The MCWA also uses water from Hemlock Lake, Lake Erie, The Niagara River, Tonawanda Creek, and wells in Corfu and Batavia.

In order to maintain a safe and dependable water supply we sometimes need to make improvements that will benefit all of our customers. The costs of these improvements may be reflected in the rate structure. Rate adjustments may be necessary in order to address these improvements. Questions regarding our water rates, billing, or scheduling meter changes and final readings can be handled by our staff at the Village Hall. They can be contacted at (585) 924-3311, Monday through Friday, from 8:30 am to 4:30 pm.

We ask that all our customers help us protect our water sources. These natural resources are the heart of our communities, our way of life, and our children's future.