Show All Answers

1. What are the functions of the Assessment Department?

In accordance with the NYS Real Property Tax Law the Assessment Department locates real property, maintains inventory data, tracks ownership of all property in the town, places value on real property, processes exemptions, prepares and creates the assessment roll, prepares and assists the public by providing information with regard to all of the above.

2. What does the Assessor Do?

The Assessor is obligated by New York State Real Property Tax law to maintain assessments at a uniform percentage of market value, which for the Town and Village of Victor is 100%. In order to maintain a uniform assessment roll, each year the Assessor will analyze all the properties in the municipality to determine if any assessments need to be adjusted. This analysis involves comparing the sale prices of properties that have sold to their current assessments to determine how close the property assessments are to the actual sale prices. When the assessments in an area, or neighborhood, appear to vary from the actual sale prices, the assessments are adjusted and are reestablished at the current market value. The Assessor may need to conduct physical inspections for reappraisals of properties. Every assessing unit should be keeping all assessments at a fair and uniform level every year. Every year the roll, with preliminary or tentative assessments, is made available for public inspection on May 1st. The assessment roll contains every parcel located within the Town and Village and shows tax account numbers, individual assessments, real property tax exemptions, property owners, property addresses, tax billing addresses and acreage. After the Board of Assessment Review (BAR) has acted on assessment complaints and ordered any changes, the tentative assessment roll is made final on July 1st. The Assessor signs an affidavit certifying that to the best of his/her knowledge the assessments set forth in the assessment roll are at 100% of full market value.

3. How is an assessment calculated?

Before assessing any parcel of property, the assessor estimates its market value. Market value is how much a property would sell for, in an open market, under normal conditions. To estimate market values, the assessor must be familiar with all aspects of the local real estate market.

A property's value can be estimated in three different ways. First property is compared to other similar property that have sold recently, using only sales where the buyer and seller both acted without undue pressure. This method is called the market approach and is normally used to value residential, vacant, and farm properties.

The second way is to calculate the cost, using today's labor and material prices, to replace the structure with a similar one. If the structure is not new, the assessor determines the depreciation since it was built. The resulting value is added to an estimate of the market value of the land. This method, called the cost approach, is used to value special purpose and utility properties.

The third way is to analyze how much income a property (like an apartment building, store, or factory) will produce if rented. Operating expenses, insurance, maintenance costs, financing terms, and how much money expected to be earned are considered. This method is called the income approach.

Properties in sub optimal uses generally may not be assessed at market value; they must be assessed at their current-use value.

Once the assessor estimates the market value of a property, its assessment is calculated. New York State law provides that all property within a municipality be assessed at a uniform percent of market value. The Town of Victor assessments are set at 100% of market value. Everyone pays their fair share of taxes as long as every property in a locality is assessed at the same percent of value.

The assessment is multiplied by the tax rate for each taxing jurisdiction - city, town, village, school district, etc. - to determine the tax bills. (For further explanation of this process, see the pamphlet entitled, "How the Property Tax Works.")

4. As a property owner, what are my responsibilities?

It is up to each individual property owner to monitor their own assessments(s). A taxpayer who feels he/she is not being fairly assessed should meet with the Assessor before the tentative assessment roll is established on May 1st. First, the taxpayer needs to call the Assessor's office to schedule an appointment, then in an informal setting, the Assessor can explain how the assessment was determined, the rationale behind it and answer any questions the taxpayer may have.

5. Are there any real property tax exemptions that can help lower my taxes?

There are several real property tax exemptions available to qualifying property owners, see list on Assessor's Page. All exemption applications must be filed with the Victor Assessment Department on or before March 1st.

6. How do I ask for my assessment to be reviewed?

You may ask the Assessment Department to conduct an informal review of your assessment by submitting an Informal Assessment Review Application. Informal reviews will not be conducted between April 1st and the Fourth Tuesday of May, instead please submit the "Complaint on Real Property Assessment" application form.

7. My assessment seems higher than similar size and style homes in my neighborhood even after the Informal Assessment Review. How do I go about getting my assessment reduced?

The "Complaint on Real Property Assessment" form along with supporting documentation can be filed with the Assessment Department or with the Board of Assessment Review on or before Grievance Day, which is the fourth Tuesday in May of each year.

8. But my taxes are still too high?

If your assessment is correct and your tax bill still seems too high, the assessor cannot change that. If you are concerned with the amount of property taxes being collected in your community, you may wish to be involved with the local budgeting processes. There are public meetings you can attend and voice your opinion, and you also have the opportunity to vote on your school budget. You should examine the scope of budgets and expenditures of each taxing jurisdiction (county, town, village and school districts) and address those issues in appropriate and available public forums. For school district taxes, in addition to voting on the budget, you can attend budget meetings. Generally, the budget meeting are held in the spring through early April. For municipal and county taxes, budget meetings are held in the fall through mid-November. Special districts (fire districts, sewer districts, etc.) also hold public meetings, but the dates vary. Contact the district for more information.

Show All Answers

1. Where can I pay a fine?

Fines may be paid in cash, certified check or with Mastercard or Visa at the Court offices during regular business hours. For more information, check the Court page. NO personal checks or coins accepted.

2. Where are the Court offices?

The courts are located at 11 Framark Drive. Directions are available on this site.

3. How do I speak with a Court clerk?

Call 585-924-5775 or 924-5262 ext 3 to speak with a court clerk. They can also be reached by fax at 924-6958 or by Email.

Show All Answers

1. What should I do if my mailbox is damaged by snow when my road was plowed?

Please report any damage to the Highway Department at 742-5094. Mailboxes are located in Town right-of-ways. An alternative to locating your mailbox in the right-of-way would be to pick up your mail at the post office. Highway personnel will repair damaged mailboxes and posts as time and weather permit if they are damaged during plowing. Replacements are limited to a standard box and pole.

2. Where do I push the snow when my driveway is plowed?

Do NOT push snow into the road. Pile it away from the road edge to allow access to your mailbox and avoid problems with visibility when entering or exiting your driveway.

3. What should I do if my vehicle was damaged on a Town road?

Contact the Ontario County Sheriff’s Department at 585-394-4560.

4. Who do I call to report a dead deer?

if the location is a Town road, call (585) 742-5094 for the Town Highway Department.

If the location is a Village road, call (585) 924-3311 for the Village Department of Public Works.

If the location is a County road (Cty Rds 9, 41, 42) call Ontario County at (585) 396-4000. 

If the location is a State road (Rte 96, 251, 444) call NYSDOT at (585) 396-4955.

5. Who needs a Highway Work Permit?

Anyone who plans to do work within the Town roadway, including the right-of-way, must obtain a permit. Examples: new driveway installations or improvements, landscaping and planting, drainage work, sign installation, land development and utility installation or maintenance work. Forms Page

Show All Answers

1. How do I contact a town/village department?

Visit the Staff Directory to find all department and staff contact information.

2. Where can I find the answers to my frequently asked questions?

Use the FAQs module to easily find answers to the questions you ask the most.

Show All Answers

1. Can I use Boughton Park?

You must be a Victor, E. Bloomfield or W. Bloomfield resident and obtain a hang tag for your vehicle from the Victor Town Hall (Victor Residents) at 85 E. Main Street in Victor during normal business hours. Please bring your vehicle's registration. 

You must apply to the Town Clerk in the township where you live

For more information

2. Do you have a shelter/facility I can rent?

The Town has picnic shelters available for reservation at Victor Municipal Park and Dryer Road Park. 

Butler Cottage at MaryFrances Bluebird Haven is an enclosed lodge that can be reserved for parties, meetings, and special events. 

We also have our lodge at Victor Municipal Park available for reservation. Please call the Parks & Recreation department at (585) 742-0140 for more information. 

Boughton Park has a picnic pavilion for residents’ use. Email the Boughton Park Commission for more information and reservations. Boughton Park is a private park open to the residents of the towns of East and West Bloomfield and Victor only. 

For information on access to Boughton Park , call the Town Clerk's office at (585) 742-5080.

3. Do you take reservations for Powder Mill Park or for Mendon Ponds Park?

No. Both Powder Mill Park and Mendon Ponds Park are part of the Monroe County Parks System. For more information, call 256-4951 or visit https://www.monroecounty.gov/mcparks/.

4. How can I sign up for Town recreation programs?

The P&R offices at 7891 Lehigh Crossing are open Monday through Friday from 9:00 AM to 5:00 PM.

Registration forms can be:

• Mailed or dropped off at the P&R facility, 7891 Lehigh Crossing, Victor NY 14564.
• Emailed to: parksandrec@town-victor-ny.us
• Faxed to: (585) 742-0142

Register Online HERE

5. Where do I get the program brochure?

Program brochures are published 3 times a year and available in PDF format online only.

6. Can I mail in my registration?

Please mail completed registration forms to the P&R Department at 7891 Lehigh Crossing, Victor, NY 14564.

Show All Answers

1. Where do I go to get a building permit?

There are two municipal code enforcement agencies – the village and the town. The location of the site determines where you should go for information and permits. If you live in the Town outside the Village, contact the Town Building Department at 742-5035. If you live in the Village, contact the Village Hall at 924-3311.

2. When do I need a building permit?

Always contact the appropriate town or village agency to determine if you need a permit before you begin work. You are required to obtain permits for new construction, remodeling, sheds, pools, decks, pole barns, and fences; and in some instances driveway construction.

3. What must I take into consideration when determining location of any construction projects?

Check with the appropriate Building Department to determine the zoning restrictions that apply to your specific site. All properties have setback requirements which vary depending on the zoning for the parcel.

4. How do I find out what my property is zoned?

Check with the appropriate code enforcement agency, Village or Town. If you live in the Town but outside the Village, contact the Planning and Building office at 742-5035 or the Assessment office at 742-5010. Zoning maps are available in the Town Hall for review also. Properties within the Village limits, call the Village Hall at 585-924-3311.

5. What contractor should I use?

You have the right to use any contractor or person you wish. Whoever does the work must be able to provide the proper insurance paperwork to complete the application. You should always ask for proof the contractor has the appropriate insurance.

6. What types of inspections are required?

All permits list the required inspections. Any additional requirements will be reviewed at the time you receive your permit or as they become evident in the field during the construction process.

7. A permit is good for how long?

Your permit is good for up to 1 year.  Construction must start within six (6) months of issuance of a building permit.

Show All Answers

1. Where do I start if I want to subdivide land ?

Contact the Planning & Zoning offices at the Town Hall, 85 East Main Street.
The phone number is 585-742-5040.

Show All Answers

1. Can I use the Town Transfer Station?

The Transfer Station is open to all town and village residents with a valid permit. Permits are available through the Town Highway office at 60 Rawson Road, Building "B", for a fee during regular business hours. Proof of residency is required to obtain a permit. For more information, see the Transfer Station page or contact the Highway office at 742-5094.

2. When is the Transfer Station open?

New Hours Effective 1/1/2022

Monday 7:00 AM - 3:30 PM
Wednesday 7:00 AM - 8:00 PM
Friday 7:00 AM - 3:30 PM
Saturday 7:00 AM - 1:00 PM

For holiday closings check the Transfer Station page.

3. What can I bring to the Transfer Station?

For detailed information check the Transfer Station/Recycle Center page.

4. Will someone be there to help me unload my vehicle?

Yes, Town personnel are there to assist you inside the Transfer Station.

5. Who do I contact for more information about recycling in Victor?

For more information call (585) 742-5094 or check the Transfer Station/Recycle Center page for more information and a brochure.

Show All Answers

1. Where can I pay my town & county taxes?

The Town Clerk will accept payment in her office at the Town Hall, 85 East Main Street, during posted hours (8:30 AM to 4:00 PM Monday - Friday). Canandaigua National Bank will also accept FULL PAYMENT ONLY during the month of January.

2. What do I do if I lost my tax bill?

Contact the Tax Receiver’s office at 742-5080 for town & county tax bills and the Village Clerk at 924-3311 for village tax bills.

3. Can I pay in installments?

Yes, but only if you are paying at the Tax Receiver’s office and ONLY for town & county tax bills. The Canandaigua National Bank will only accept full payment.

The first installment must be made by January 31st.

4. What if my town & county tax bill is not paid by April 1 ?

All town & county tax bills will be turned over to Ontario County on April 1st. To pay your bill after April 1, you must contact the Ontario County Treasurer's Office in Canandaigua at 396-4432.

5. My bank used to pay my taxes from an escrow account. This year I am responsible for my tax bill. What do I do if I haven’t received a bill?

Contact the Tax Receiver, for town & county tax bills, at 742-5080 to determine where your bill was sent. Contact the Village Clerk for village tax bills at 924-3311.

6. When is the Tax Receiver available at the Town Hall?

The Town Clerk's office is open Monday thru Friday 8:30 AM to 4:00 PM. Taxes are available online at http://egov.basny.com/Victor/

Show All Answers

1. What is in the lodge at VMP?

The lodge is 2,000 square feet and includes women's and men's bathrooms, a kitchen with an oven (no stovetop), microwave and refrigerator, a "Great Room" with a gas fireplace and lots of natural lighting, ten 8-foot folding tables,  100 folding chairs and a series of retractable doors that open up to a view of the pond and amphitheatre.

2. Will I be able to reserve this facility for a birthday party, graduation party, wedding or family gathering? If so, when and how much will it cost to reserve the new lodge?

Please see the Fees & Rules page of our website under Parks & Facilities

3. I am a non-resident, can I reserve the lodge?

Yes, non-residents can reserve the lodge, Please see the Fees & Rules page of our website under Parks & Facilities

4. Do you allow alcohol in the facility?

No, alcoholic beverages are strictly prohibited in Town and Village of Victor parks.

5. Do I pick up a key to gain access to the lodge for my reservation?

No, Department of Parks & Recreation staff will open and close the facility for you.

6. How many people can I have at my rental?

Maximum 125 people

7. Do you allow tents and "bounce houses" to be set up outside the lodge?

"Pop-Up" style tents which do not exceed 10' X 10' are permitted. If you would like to have a tent larger than this and/or a "bounce house," you will need to obtain a permit from our building department and obtain permission from the Department of Parks & Recreation.

8. Can I have a live band or disc jockey (DJ) at my event?

No. Due to proximity of residential neighborhoods, it is our policy that we cannot have live bands or DJ's at the lodge.

9. I see that you have a picnic shelter at the park. Can this be reserved as well? If so, how much will it cost to reserve the picnic shelter at VMP?

Yes, the Rotary picnic shelter can be reserved for a full-day, Please see the Fees & Rules page of our website under Parks & Facilities

10. In addition to the lodge & picnic shelter, what other type of recreational activities can be found at VMP?

The park also features a large children's playground with swings, teen and adult fitness stations, a sand volleyball court, a bocce ball court, nature trails, a multi-use trail for pedestrians and bicyclists, and a stocked fishing pond with a handicapped accessible fishing dock. There are several picnic tables, grills and benches located throughout this 47-acre park!

Show All Answers

1. Can Village residents use the Town of Victor Transfer Station and Swap Shop?

Yes as long as you have a permit. Please see the Transfer Station / Recycle Center page for more details. The Swap Shop is free. Please visit the Swap Shop page for details and hours.

2. Will the Department of Public Works pick up tires?

The DPW will pick up tires during Large Trash Pickup, twice a year, after the Village Hall has been notified and a $5.00 per tire fee has been paid. Please see the Village Large Trash Collection page for more details.

3. What should I do if my mailbox is damaged by snow when my road was plowed?

Please report any damage to the Village DPW at 924-3311. Mailboxes are located in Village right-of-ways. An alternative to locating your mailbox in the right-of-way would be to pick up your mail at the post office. DPW personnel will repair damaged mailboxes and posts as time and weather permit if they are damaged during plowing. Replacements are limited to a standard box and pole.

4. Who do I call to report a dead deer?

If the location is a Village road, call (585) 924-3311 for the Village Department of Public Works.

if the location is a Town road, call (585) 742-5094 for the Town Highway Department. 

If the location is a County road (Cty Rds 9, 41, 42) call Ontario County at (585) 396-4000. 

If the location is a State road (Rte 96, 251, 444) call NYSDOT at (585) 396-4955.

5. How can I dispose of my Christmas tree?

The Village Department of Public Works will pick up Christmas trees at your Village property (curbside) during the month of January ONLY.

Show All Answers

1. Am I a Town or Village resident?

All Village residents are also Town residents, but as a Village resident, you have services available to you that town residents do not. 

Please see the "Find out if I live in the Village" page.

2. Where can I pay my Village Tax bill?

Village Tax payments are accepted in the Village Clerk’s office located at the Village Hall: 60 East Main Street, Victor. No partial payments will be accepted. Any Canandaigua National Bank branch will accept full payments in person during the month of June only. Please see the Village Tax Collection page for more details.

3. Where do I go to get a building permit?

There are two municipal code enforcement agencies – the village and the town. The location of the site determines where you should go for information and permits. If you live in the Town outside the Village, contact the Town Building Department at 742-5035. If you live in the Village, contact the Village Hall at 924-3311.

4. When do I need a building permit?

Always contact the appropriate town or village agency to determine if you need a permit before you begin work. You are required to obtain permits for new construction, remodeling, sheds, pools decks and pole barns; and in some instances driveway construction and fences. Please see the Village Building Department page for more information.

5. How do I find out what my property is zoned?

Check with the appropriate code enforcement agency, Village or Town. Properties within the Village limits, call the Village Hall at (585) 924-3311. Please see the Village Maps page for the zoning map.

If you live in the Town but outside the Village, contact the Planning and Zoning office at 742-5040 or the Assessment office at 742-5010.